Thank you for using Hyre.
Your privacy is very important to us and we take the responsibility of protecting your information very seriously. We wrote this Policy to help you understand what information we collect, how we use it, and what choices you have when using our website (https://hyreapp.co.uk/) and our mobile app (collectively, "Hyre"). Hyre offers bookkeeping services ("Service") that aims to make finances accessible, simple and easy to understand. We use your personal data to provide you with the Service and we explain this in more detail below.
When we refer to Hyre, “we” or “us” in this Policy, we are referring to Hyre itself together with, as applicable, the Hyre Products. The Policy will address how Hyre uses, transfers and stores the personal data (as defined in the Data Protection Legislation) we collect about individuals ("Users") when they access our websites at the following domains: hyreapp.co.uk, use any of Hyre's mobile and tablet applications (the "Apps") or use any of our Services or products, including via the Site (collectively, the "Hyre Products"), or otherwise have their personal data submitted to us.
We use your information in a number of different ways – what we do depends on the information.
You don’t have to give us any of this personal data but if you don’t, you may not be able to use Hyre, and you are unlikely to receive our optimal overall customer experience. But that is your choice – and we respect that.
We also anonymise and aggregate personal data (so that it does not identify you) and use it for purposes including testing our IT systems, research, data analysis, improving our site and app, and developing new products and services. We may also share this anonymised information with third parties.
We do not, and will not, sell any of your personal data to any third party – including your name, address, email address or financial information. We want to earn and maintain your trust, and we believe this is absolutely essential in order do that. However, we share your data with the following categories of companies as an essential part of being able to provide Hyre to you, as set out in this statement:
We may provide third parties with aggregated but anonymised information and analytics about our customers and, before we do so, we will make sure that it does not identify you.
If you are a resident in the EU, we need to tell you the legal basis on which we collect and use your personal information. Please note that we will use the following such legal basis:
If you said we can, we'll send you marketing messages. Most messages we send will be by email. For some messages, we may use personal data we collect about you to help us determine the most relevant information to share with you. If you do not want to receive such messages from us, you will be able to tell us when we first collect your contact details. You can change your marketing preferences anytime by clicking on the unsubscribe link at the bottom of our emails.
If we need to provide you with information about something, whether for legal, marketing or other business related purposes, we will select what we believe is the best way to get in contact with you. We will usually do this through email or by placing a notice on Hyre. The fact that we may send notices to you will not stop you from being able to opt out of certain types of contact as described in this Policy.
The security of your personal data is important to us. However, please be aware that there are inherent security risks of providing information and dealing online over the internet and we cannot therefore 100% guarantee the security of any data disclosed to Hyre. We ask that you do not provide us with any sensitive or special categories of personal data such as health data via Hyre unless we specifically ask for it to be provided.
We implement appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, change or damage. All personal data we collect will be stored on secure servers. All electronic transaction entered into via Hyre will be protected by SSL encryption technology. In addition, the security of our systems is regularly tested by external third parties.
Where you register for an account on Hyre, you are responsible for maintaining your account’s security.
All the Personal Information Hyre stores about its Users is stored on servers based in the European Economic Area (“EEA”) by our cloud provider. If the location of our servers changes in the future, we will update this Policy.The personal data we collect via Hyre may be transferred to, and processed and stored in, countries outside of the jurisdiction you are in where we and our third party service providers have operations. If you are located in the EEA, your personal data may be processed outside of the EEA, including, for example, in the United States; these international transfers of your personal data are made (i) to a country or territory ensuring an adequate level of protection for the rights and freedoms of data subjects in relation to the processing of personal data as determined by the European Commission, or (ii) to a the third party that is a member of a compliance scheme recognised as offering adequate protection for the rights and freedoms of data subjects as determined by the European Commission, or (iii) pursuant to appropriate safeguards, such as the Standard Contractual Clauses (processors) approved by European Commission Decision C(2010)593 or any subsequent version thereof released by the European Commission or the EU-U.S. Privacy Shield. If you wish to enquire further about these safeguards used, please contact us using the details set out at the end of this Policy.
We retain your personal data indefinitely as we are legally required to do so by the HMRC. However, if you ask us to delete your personal data in line with your rights below, we will remove your personal data from our systems within 30 days of your request.
You have a lot of rights relating to your personal data:
Hyre may, from time to time, contain links to and from third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for their policies. Please check the individual policies before you submit any information to those websites.
Cookies are pieces of code that allow for personalisation of Hyre experience by saving your information such as user ID and other preferences. A cookie is a small data file that we transfer to your device's hard disk (such as your computer or smartphone) for record-keeping purposes.
We use the following types of cookies:
Although we do our best to honour your privacy preferences, we are unable to respond to Do Not Track signals set by your browser at this time.
We may change this page from time to time, to reflect how we are processing your data. If we make material changes to this Policy, we will notify you by means of a prominent notice on Hyre prior to the change becoming effective
We always want to hear from our customers (especially if you feel we’ve let you down or could do better). If you:
please don’t hesitate to contact us at email@example.com where we would be happy to answer any questions you may have.